Decathlon Nairobi’s main key performance indicator is Customers satisfaction and it is for this reason that we have created a page which will be regularly updated with most frequently asked questions and answers from our able and expert sport leaders about all the sports products we sell and what you need for your sporting sessions.
Q2.Which road bike tubes are available and what is the warranty of the bikes? A. We have tubes 700 by 23,25,28,32c.700 being the diameter of the wheel, the most commonly used is 700 by 25. We have 365 days return policy on all our products and 2years warranty.
Q3. What is the difference between Presta and Schrader valves? A. Presta is the tube a long valve mostly used in road bikes and Schrader is a tube with a shorter valve commonly used in cars.
Q2.How do you tell the correct fitting size and for my height? A.Basic- on the downward pedal stroke, the rider should have be able to tip toe or on the downward pedal stroke the customer the knee should be slightly bent. Q3. How do I get the gears on the bike to work and how comes they are so many? A.The gears have a rotating shifter and trigger shifter, the rears have a good selection and front crank has 3 ranges , all for flats and hills. Q4. What should I wear when cycling? How do I get to service my bike? A.You should wear padded, reflective,fitting,cycling attire, / we have partned with Byco to assist us to service the bikes.
Q2. Why do sleeping bags vary in prices?
A. There are two reason for that, one is temperature rating(the more expensive ones are warmer, the second one is compatibility, the expensive one are more compact thus they take less space in your bag
Q3. Why are your shoes written 2 hours? A.They have been tested for use in water for two hours, after which they start sipping in water.
Q4. What should one consider when choosing for a mountain climbing boot? A. Waterproof, breathability, ankle protection and shock absorption to the hardy rock terrain
A. Beginner have skates have slower glides compared to intermediate ones.
Q2. How to adjust the size of beginner skates?
A. Pull/ push the insole strap according to numbers labelled.
Q3. How to adjust the size of intermediate roller skates?
A. Unlock the stopper on the frame next to the wheels, loosen the straps, pull/push the frame to adjust as per the numbers labelled, lock the stopper.
Q2. Do you have thera bands? A. No we don’t have Thera bands to be exact, but we can use the resistance bands(not pilates band) light to hard to serve the same purpose for recovery.
Q3. What is the purpose of the swiss ball? A. A Swiss ball can be used as a yoga ball and is used for several exercises to improve posture, core strength and muscle balance.
Q4.What is the difference in the form rollers? A.Foam rollers with protrusions allow for release of sore muscles while those without protrusions can be used for injured parts or support for balance exercises.
Q2. What is the difference between the light pink leotard? A. One is cotton material, another is sleeveless (breathable) and the other one has sleeves.
Q3.Difference between the ballet shoes? A.leather material is mostly used by beginners and the canvas can be used the intermediate.